This document contains all terms of use, rights and responsibilities governing the relationship between you as a member and the 1bex platform 1bex. Please read carefully before using our services.
Important: By registering or using the services of 1bex, you agree to be bound by all terms and conditions stated in this document. If you disagree with any part, please discontinue use of the platform.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and 1bex ("Platform", "We" or "Company") that operates the website and online gaming services available at 1bex.
By accessing the website, registering an account, making a deposit or using any services offered by 1bex, you expressly confirm that you have read, understood and agreed to comply with all terms contained herein, including Privacy Policy and Responsible Gaming Policy which forms part of this agreement.
These Terms take effect from the first date you access or use the platform 1bex, and shall continue to apply for as long as your account remains active or for as long as you use our services in any form.
To use the services 1bex, you must meet all of the following eligibility requirements at all times:
Warning: Providing false information about your age or identity is a serious breach of these Terms and may result in account closure and forfeiture of all balances and outstanding wins.
1bex reserves the right to conduct eligibility checks at any time and to request supporting documentation to verify your identity, age and location. Failure to provide the required documentation within the specified timeframe may result in account suspension or closure.
Each user is only permitted to have one account only on the platform 1bex. Multiple account registrations are strictly prohibited and may result in the closure of all associated accounts and forfeiture of all balances and winnings.
During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, valid email address, and phone number. Any changes to your personal information must be updated promptly through your account settings.
The Know Your Customer (KYC) process is mandatory before your first withdrawal is processed. Documents that may be required include:
You are solely responsible for maintaining the confidentiality of your account password. 1bex will not be held liable for any losses arising from the use of your account by an unauthorised party as a result of your own negligence.
All deposits and withdrawals at 1bex are conducted in Malaysian Ringgit (MYR). Our platform supports a variety of local payment methods including bank transfer, FPX and popular Malaysian e-wallets.
Deposit Limit: Minimum and maximum deposit limits vary depending on your chosen payment method and account verification level. Current limit information is displayed during the deposit process.
All withdrawals are subject to the following conditions:
1bex reserves the right to withhold or suspend withdrawal processing if there is suspicion of fraudulent activity, money laundering or a breach of these Terms. In such cases, we reserve the right to request additional information or documentation before the withdrawal is approved.
All bonuses and promotions offered by 1bex subject to the specific terms and conditions displayed alongside each offer. The general conditions applicable to all bonuses are as follows:
Should any dispute arise regarding a bonus claim, the decision of the team 1bex is final. We encourage you to contact customer support if you have any questions about the terms of any promotion.
All games available on the platform 1bex uses a certified Random Number Generator (RNG) that has undergone independent auditing to ensure fairness. The outcome of every game is entirely random and cannot be manipulated by any party, including 1bex themselves.
The Return to Player (RTP) value for each slot game and casino game is publicly displayed in the respective game information. Players are encouraged to understand the RTP and volatility of each game before playing.
The following activities are strictly prohibited and may result in account closure and forfeiture of all funds:
In the event of a game disconnection due to a technical issue, 1bex will use server records to determine the state of the game at the time of the disruption and make a fair resolution based on those records.
As a member 1bex, you agree to use the platform in a responsible, ethical manner and in compliance with all applicable laws. You are prohibited from:
1bex respects all members regardless of background and expects the same standard from all users of our platform. Any complaints regarding the conduct of another member may be submitted to our support team, who will investigate thoroughly and impartially.
1bex reserves the right to suspend or close any member's account, with or without prior notice, under the following circumstances:
Members may also request voluntary account closure at any time through customer support. Self-exclusion requests related to responsible gaming will be processed promptly and cannot be reversed within the specified period.
In the event of account closure due to a breach of Terms, 1bex reserves the right to place a temporary hold on account funds while an investigation is conducted. If no violation is confirmed, the valid balance will be returned to the member.
All content available on the platform 1bex — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads and software compilations — is the property of 1bex or its content providers and is protected by applicable copyright, trademark and intellectual property laws.
You are not permitted to copy, distribute, transmit, display, publish, sell, license, modify or create derivative works from any platform content without prior written permission from 1bex.
1bex provides services "as is" and makes no express or implied warranties regarding the continuous availability, accuracy or suitability of the platform for any particular purpose.
Online gaming involves financial risk. You fully acknowledge that all wagering activities are conducted at your own risk. 1bex is not responsible for any financial losses incurred while using the platform.
Under no circumstances shall the cumulative liability of 1bex to you will not exceed the total amount you have deposited into your account in the 30 days prior to the claim arising.
1bex is not liable for any indirect, incidental, special, consequential or punitive losses arising from the use of or inability to use the platform, even if we have been informed of the possibility of such losses.
1bex reserves the right to amend, modify or update these Terms at any time at our sole discretion. Any material changes will be communicated to members via email or a prominently displayed notice on the platform.
Continued use of the platform 1bex after those changes take effect will be deemed your acceptance of the amended Terms. If you do not agree with the changes made, you must stop using the platform and contact us to close your account.
It is your responsibility to review this Terms and Conditions page periodically to ensure you are always aware of the latest version in effect.
If you have any questions, confusion, or complaints regarding these Terms and Conditions, the team 1bex here to help you:
Our support team operates in both Malay and English, ready to handle every inquiry promptly and professionally.
Our commitment isn't just written in documents — it's reflected in every aspect of the platform we've built for Malaysian players.
We believe every member deserves to fully understand the agreement they are entering into. That is why our official document is written in clear, straightforward language — free from confusing legal jargon.
All your personal data is protected by 256-bit SSL encryption and a strict privacy policy. Your information will not be shared with third parties without your consent, except as required by law.
Every complaint is handled according to a transparent and systematic procedure. You have the right to know the status of your complaint at every stage, and all decisions are made based on independently reviewed evidence.
Unlike some platforms that change terms without notice, 1bex is committed to notifying all members of any material changes before they take effect via email and in-platform notices.
All transaction history, gaming activity, and support interactions are securely stored and accessible by members at any time through the account section. This transparency in records ensures no dispute goes unresolved.
Responsible gaming tools such as deposit limits, time limits and self-exclusion are not buried in hard-to-find menus — they are placed in an easily accessible location within your account settings.
You now understand your rights and responsibilities as a member. 1bex. Register now and enjoy a safe, fair and entertaining online gaming experience.
18+ Gamble responsibly. Visit Responsible Gaming for more information.